Were you not satisfied with the paid services we provided? Try reading this.
Return and Refund Policy
Last updated: April 17, 2021
Thank you for shopping at Idley Host.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Idley Host.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Idley Host, accessible from https://idley.gg
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
Since the Website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you've carefully read service description before making a purchase.
Digital products cannot be refunded from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. However you are allowed to cancel your plan.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: [email protected]
We will get back to you no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
You are only eligible for a full refund if you are under the age of 13 or if you are a parent where your payment method was used for fraudulent actions.
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to Us.
The digital product must be sent to our support department to transfer over to our holdings account. There you would receive a successful cancellation where no funds is reimbursed.
If the Goods were marked as a gift when purchased and then gifted directly to you, You'll receive a receipt of your gifted items. Once the cancellation has been marked as successful you will receive an email.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order gifted to themselves to give it to You later, We will send the receipt of the cancellation to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]